Terms and Conditions
Ordering and Payment
Delivery within Australia
Returns and exchanges
Goods damaged or lost in transit
The information we collect
How we use your information
Changes to our terms and conditions
You can place an order online anytime, by email at firstname.lastname@example.org or by phone on 0403 032 063 between 9am – 4pm Monday – Friday.
A Little Bit of Cheek accepts payment online by visa card, mastercard or American Express using a 128 bit SSL connection for all transactions and administration functions. Digital certification is used to verify integrity and authenticity between eGate and you to prevent unauthorized access. Encrypted card details are temporarily stored in a secure, encrypted database. Card details are erased from record as soon as orders are processed. This eliminates the risk of your credit card details being captured and used by unauthorized people.
Alternatively we accept payments via paypal which is easy to use and will automatically convert the cost of your purchase into foreign currency.
Direct deposit is also available. Please use your order number as your reference. Orders will not be sent until the funds have cleared in our account. We will notify you by email when the payment has been received. If payment is not received within 24 hours your order may be cancelled.
Name: A Little Bit of Cheek
Account Number: 288099
Money orders and bank cheques are also accepted. Orders will not be sent until the funds have cleared in our account. We will notify you by email when the payment has been received.
A Little Bit of Cheek delivers worldwide using Australia Post. We endeavour to send all items between 1 – 3 business days. For urgent delivery please contact A Little Bit of Cheek prior to checkout to ensure we are able to meet your requirements.
Gift Certificates and orders over $150 are posted FREE of charge Australia Wide!
PLEASE NOTE: For Pop & Lolli wall decals we charge a flat rate of $13.00 Australia wide due to the size/bulkiness of these products.
For all international purchases we send everything via air mail (no tracking available) at the following postage rates:
PLEASE Note: we reserve the right to contact you should your delivery charge exceed our cost to ship.
Once your purchase is posted we have no control over how long it takes to be delivered to you.
A Little Bit of Cheek offers FREE gift wrapping. At checkout please tick the box to request gift wrapping and add the text for your gift card in the additional comments box.
A Little Bit of Cheek does not provide a refund or exchange on sale items unless the items are faulty.
We will accept goods for return (excluding sale items) if you are not satisfied with your purchase. Please contact A Little Bit of Cheek at email@example.com or phone 0403 032 063 between 9am – 4pm Monday – Friday, within 48 hours of receiving your order. Items must be returned unworn, with all tags, labels and packaging intact within ten (10) days of receipt of purchase. We will not accept any returns unless these conditions are met. Sorry we cannot refund postal charges on delivery and return of goods.
Return the product in its original condition to:
PO Box 2028, Magill North, SA, 5072
A Little Bit of Cheek will refund to your credit card, or directly deposit funds into your nominated bank account less the postal charge. If you have received a gift, only the purchaser will be entitled to a refund. However, we can exchange the item, provided it was not on sale, for a more suitable item.
A Little Bit of Cheek is not responsible for loss or damage of goods in transit. If your purchase is damaged in transit you will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage in the case of international orders) to us for assessment.
We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include Information you provide us when you purchase goods such as your name, address and contact details.
We use the information we collect for direct marketing by email, specials on products or services you have shown interest in. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from A Little Bit of Cheek which you would not like to receive, please contact us and we will remove your name from our mailing list.
A Little Bit of Cheek will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.
The Internet is not always a secure method of transmitting information. Accordingly, A little Bit of Cheek cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorized access or use of that information.
It may be necessary for us to review and revise our terms and conditions from time to time. We suggest that you read our terms and conditions regularly to keep up to date with any changes.